NOTICE

E-Check Customer Service Phone: 833-297-HELP (4357) (available Monday through Friday, 9 a.m.- 5 p.m. ET, excluding holidays). Please note that this number should only be utilized by Federal Firearms Licensees (FFLs) as it pertains to E-Check issues and questions. E-Check Online Customer Service is also available 7 days a week 8a.m. – 1:30a.m. ET by selecting “Ask the FBI NICS for Assistance” above or https://forms.fbi.gov/assistance-with-nics-processing-issues.